Frequently Asked Questions for Owners
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
Frequently Asked Questions for owners
Owners can subscribe from the My Subscription section in their dashboard by selecting a monthly or yearly package and completing payment through Stripe. Once payment is successful, the new membership becomes active immediately.
No, Owner can only have one active membership package at a time. When a new package is purchased, it automatically replaces the current package instead of running both plans together.
No, listing limits do not stack or carry over. The new package starts immediately and only the limits from the newly selected package will apply to the owner account.
No, MRD does not support automatic partial credit, debit, or proration. If an owner changes a plan, the remaining time on the previous package does not transfer to the new one.
Downgrading is usually best done close to the renewal date. This helps prevent active listings from expiring early if the new package includes fewer listing slots than the current one.
If the new package supports fewer listings than the owner currently has published, extra listings may be marked as expired and may need to be resubmitted within the new package limit.
Yes, owners can upgrade at any time from the dashboard. This is useful when more listing space is needed urgently, and the new package limits begin immediately after payment.
Featured Listings are included based on the selected membership package. Higher plans may include more featured listing slots, and the Advertising Enhancement package can also provide additional promotion.
Owners with more than 10 properties usually require a custom setup with special pricing or lifetime discount options. These cases can also be manually adjusted from the admin dashboard when needed.